MemberGig lets you create your own branded online resource board where local providers can create posts/listings and the people you serve can find helpful resources in one place. Your board is built around your niche, your community, and your business, giving providers more visibility while keeping your brand connected to the resource.

MemberGig is built for people and organizations that connect others to helpful services, including event organizers, associations, networking groups, local businesses, home care agencies, real estate professionals, coaches, creators, and community leaders. If you have providers who want visibility and clients, customers, members, or a community that needs helpful resources, MemberGig gives both sides one place to connect.

MemberGig offers two board options. With a non-monetized board, you pay a flat $97/month and providers can post for free. With a monetized board, providers pay the monthly post/listing fee you set, and MemberGig retains a 15% platform fee per transaction, plus Stripe’s standard processing fee. There are no long-term contracts, and you can cancel anytime.

MemberGig can be accessed from most countries, so board owners, businesses, and visitors can use the platform. Payments on MemberGig are processed through Stripe Connect, which means the ability to receive payouts or subscribe to a board depends on Stripe’s supported countries and local payment rules. If Stripe supports payments in your country, you should be able to use MemberGig’s monetized features. You can check Stripe’s supported countries here: https://stripe.com/global

Posts/listings must represent legitimate businesses, services, products, events, or resources that fit the purpose of the board. MemberGig does not allow illegal services, explicit or inappropriate content, spam, misleading claims, harmful content, or posts that are unrelated to the board’s stated focus. Board owners can manage the posts on their boards, and MemberGig may remove content that violates our Terms of Service, platform policies, or applicable guidelines.

If you have questions about a specific board, a listing, or your seller account on a board, please contact the Board Owner directly by clicking the "Support Contact" email link at the bottom of that board’s page. Board Owners handle support for their boards, listings, and seller-related questions. For general platform questions or Board Owner account support not covered in this FAQ, you can contact MemberGig at support@membergig.com

Your provider post, also referred to as a listing, gives you a place on that board where visitors can learn about your business and contact you directly. You can add your business details, description, photos, and a link to your website, booking page, payment page, online store, or contact form. Some boards allow providers to post for free, while others require a paid monthly subscription. Either way, your post stays visible on the board as long as it is active, approved when required, and the board remains available.

Listing costs depend on the board. Some boards allow providers to list for free, while others charge a recurring monthly listing fee set by the board owner. If a board has a paid listing fee, you’ll see the cost before subscribing. You can cancel a paid listing subscription at any time.

No. MemberGig does not process payments for your products or services. Your listing can include a link to your website, booking page, payment page, online store, or contact form. Any purchases, bookings, or customer payments are handled directly by you outside of MemberGig. This gives you full control over your pricing, sales process, and customer experience.

Yes. You can create listings on more than one board if your business, service, product, event, or resource fits that board. Each board may have its own categories, approval process, and listing fee. You can manage your listings from your Provider account.

Allowed listings depend on the board owner’s categories, board focus, Board Guidelines, and MemberGig’s platform policies. Most boards are built around a specific niche, industry, or community need, so your listing should be relevant to that board. If your business, service, product, event, or resource fits the board’s categories and follows the applicable guidelines, it may be eligible to be listed.

If a board owner removes your listing, it will no longer appear on that board. If the listing was connected to a paid listing subscription, the subscription should be canceled to prevent future renewal charges. You’ll still have access to your MemberGig account and may be able to create listings on other boards that are a better fit for your business, service, product, event, or resource. For questions about why a listing was removed, contact the board owner directly.

Yes. Each listing gives you one provider post on that board. If you want to feature more than one service, product, event, or resource, you may be able to create additional listings based on the board’s settings. Any cost for an additional paid listing will be shown before you subscribe.

You can cancel a listing subscription from your account at any time. Go to Subscriptions, find the listing you want to cancel, and click the X (Cancel) button in the Action column. Your listing will remain active until the end of your current paid subscription period, and no future charges will occur.

Yes. MemberGig uses Stripe to securely process subscription payments. Your payment details are encrypted and handled by Stripe, and MemberGig does not store your full credit card information.

Refunds and billing questions are handled by the board owner, since they set the listing price and manage their board’s subscriptions. If you cancel your subscription, future charges will stop, and your listing will usually remain active until the end of the current billing period. Payments already made for the current billing period are generally non-refundable. For questions about refunds, cancellations, or billing concerns, please contact the board owner directly.

You can delete your account at any time from your Dashboard by clicking your profile icon in the top right and selecting “Delete Account.” Once deleted, your profile, posts, messages, and all associated data will be permanently removed, and any active subscriptions will be canceled right away. This action is final and cannot be reversed.

MemberGig is a platform that lets you create a branded resource board where providers can create listings and the people you serve can find helpful resources in one place. As the board owner, you can customize your board, choose free or paid provider listings, and manage how providers participate. You can use your board to support your clients, members, or community, strengthen local relationships, or create a new revenue stream.

A monetized board lets you launch a branded resource board at no upfront cost. You set your own monthly listing price, and providers pay to create listings on your board. This option works well for organizations, networks, event organizers, creators, and communities that want to give providers ongoing visibility while creating a new revenue stream to support their programs, events, or operations. MemberGig keeps a 15% platform fee per transaction, plus Stripe’s standard processing fee.

A non-monetized board lets providers list on your board for free. Instead of charging providers, you pay a flat $97/month subscription to host the board. This option works well for businesses or professionals who want to build goodwill, strengthen local relationships, and offer a helpful resource to the people they serve without charging providers to participate. Many board owners use non-monetized boards to stay visible, provide extra value, and create more opportunities for local referrals.

Yes. If you choose a monetized board, you’ll be guided through setting up or connecting a Stripe account during the board setup process. A connected Stripe account is required so you can receive payouts and manage provider listing payments. Once connected, payments are processed securely through Stripe and deposited into your account.

Start with the people you serve and the resources they already need. A focused board is easier to explain, easier to share, and more useful for both visitors and providers. For example, your board could focus on senior care resources, homeowner services, pet care, wellness, family resources, professional services, event vendors, or another niche your clients, members, or community would find valuable.

You can choose the setting that best fits how you want providers to participate. An Open board allows providers with your board link to create listings without approval. An Approval Required board lets you review provider requests before they can create a listing. You can add up to three screening questions and approve providers that are a good fit for your board. Most local resource boards work well as Open boards, while Approval Required can be helpful for private networks, member groups, or boards that need more control over who can post.

Team Members let you invite up to two people to help manage your board. They can assist with day-to-day tasks like reviewing posts, approving provider requests, and keeping the board organized, so you’re not doing everything yourself. Team Members have access to board management features, but they do not have access to your account or billing management.

If you delete or cancel your board, any active provider listing subscriptions connected to that board will be canceled to prevent future charges. Providers with active listings will be notified, and your board will be scheduled for permanent deletion after 7 days. This gives providers time to save any important information or make other arrangements before the board is removed. After the 7-day period, the board and its content are permanently deleted.

Categories define the types of listings allowed on your board and help keep it focused. When a provider creates a listing, they choose from the categories you set. This keeps your board organized and easier to browse. For example, a real estate agent might create categories like Home Services, Lenders, Stagers, and Photographers, while a wellness event organizer might use Fitness, Nutrition, and Mental Health. The right categories make your board more useful for visitors and providers.

MemberGig includes tools to help you keep your board relevant and aligned with its purpose. You can choose Approval Required if you want providers to answer screening questions before creating a listing. You can also remove listings that do not fit your board, block users when needed, and set categories to keep provider listings organized. Board owners can invite up to two Team Members to help manage the board, and visitors can flag listings that may need review.

Yes. With a monetized board, you set your own monthly listing price and earn recurring revenue as providers join. Prefer to offer free listings? You can do that too with a non-monetized board. Either way, your board helps providers stay visible, gives the people you serve a helpful resource, and keeps your business connected to both.

No. Visitors can browse Open boards without creating an account. You may need to sign up if you want to message a provider, save boards, manage conversations, or use other account features.

A Visitor is someone who browses boards, views provider posts/listings, saves boards, and messages providers. A Provider is a business, service professional, organization, or resource owner who creates a post/listing on a board to share their services, products, events, or resources.

If you’re interested in a provider’s post/listing, you can message the provider directly through MemberGig. This allows you to ask questions, request more information, or start a conversation before visiting their website, booking page, payment page, or contacting them outside of MemberGig.

Yes. Creating a Visitor account is free. Visitors can browse boards, view provider posts/listings, save boards, and message providers at no cost. From your account, you can manage messages, view saved boards, track activity where available, and update your account settings.

An Approval Required board gives the board owner more control over which providers can create posts/listings on the board. Providers may be asked to answer screening questions before they are approved to post. This helps the board owner keep the board aligned with its purpose, categories, and community. Visitors may still be able to view and browse the board unless the platform or board settings require otherwise.

Yes. You can message multiple providers to ask questions, request more information, or inquire about their products, services, or events. Each conversation is kept separate, and you can manage your messages from your account.

Yes. If you want to share your own business, service, product, event, or resource, you can create a provider post/listing on an eligible board. Some boards may allow providers to post for free, while others may require approval or a paid subscription before posting. Your account can still be used to browse boards and message providers, with added tools available if you create provider posts/listings.

You can request to delete your account from your Dashboard by clicking your profile icon in the top right and selecting Delete Account. Deleting your account may remove your profile, messages, saved boards, access requests, and related account data. If you also created provider posts/listings or have active subscriptions, those may also be removed or canceled as part of the account deletion process. This action is permanent once completed and cannot be reversed.