MemberGig is a platform that lets you create your own branded listing board where businesses can promote their products, services, or events within a specific community, niche, or audience. Think of it like a mix of a community directory and a marketplace, where listings are organized in one place to help businesses gain visibility while giving visitors an easy way to discover and connect with them.

MemberGig is best for communities, organizations, event hosts, creators, and professionals who want a simple way to organize listings, promote businesses, and keep their audience or community connected in one place. It works especially well for people who want to create additional visibility for businesses, offer valuable resources to their community, or generate recurring income through listing subscriptions. It’s also useful for businesses looking to reach a targeted audience and for visitors searching for relevant services, products, or events within a specific niche or community.

Monetized boards are free to create with no upfront costs. You set the listing price businesses pay to promote on your board, and MemberGig keeps a 15% platform fee from each transaction to help support and maintain the platform. Standard Stripe payment processing fees also apply. Non-monetized boards are a flat $97 per month and are ideal for communities, organizations, or groups that want to offer free listings while creating a valuable resource for their audience, businesses, or local community.

MemberGig can be accessed from most countries, so board owners, businesses, and visitors can use the platform. Payments on MemberGig are processed through Stripe Connect, which means the ability to receive payouts or subscribe to a board depends on Stripe’s supported countries and local payment rules. If Stripe supports payments in your country, you should be able to use MemberGig’s monetized features. You can check Stripe’s supported countries here: https://stripe.com/global

MemberGig does not allow illegal, misleading, harmful, or unsafe content or listings. This includes scams, spam, counterfeit or stolen items, hate or abusive content, and anything that violates intellectual property, privacy, or consumer protection laws. Sexually explicit adult content is not permitted, and any content involving the exploitation or sexualization of minors is strictly prohibited. Listings involving illegal drugs, weapons, or other prohibited items are also not allowed. Content that violates MemberGig’s platform rules or Terms of Service may be removed.

If you have questions about a specific board, a listing, or your seller account on a board, please contact the Board Owner directly by clicking the "Support Contact" email link at the bottom of that board’s page. Board Owners handle support for their boards, listings, and seller-related questions. For general platform questions or Board Owner account support not covered in this FAQ, you can contact MemberGig at support@membergig.com

Your monthly listing fee gives you a professional listing page to showcase your business to a targeted audience that’s already interested in what you offer. You can add a business description and key details, upload up to five photos to highlight your products or services, include a direct link to your website or booking page, and message directly with interested customers. As long as your subscription is active, your listing stays live and visible on the board.

Listing prices are set by each Board Owner and billed as a recurring monthly subscription. Pricing may vary between boards, and you’ll always see the cost before subscribing. You can cancel at any time, making it flexible for promoting seasonal services, short-term offers, events, or ongoing business visibility without a long-term commitment.

No. MemberGig does not process payments for your products or services. Your listing can include a direct link to your website, booking page, online store, or contact information, and any customer payments are handled directly by you outside of the platform. This gives you full control over your pricing, sales process, and customer experience.

Yes. You can list on multiple boards as long as each board allows your type of listing and you subscribe to each one separately. This makes it easy to reach different audiences and promote your business in multiple communities at the same time. You’ll have your own account to manage your listings, making it easy to update details or track where you’re listed.

Allowed listings depend on the rules, categories, and focus set by each Board Owner. Most boards are built around a specific niche, industry, or community, so listings should be relevant to that audience. As long as your business, service, product, or event aligns with the board’s guidelines and complies with MemberGig’s platform policies, it may be eligible to be listed.

If a Board Owner removes your listing, it will no longer appear on that board and your subscription for that listing will be canceled to prevent future charges. You’ll still have access to your MemberGig account and can explore or apply to other boards that may be a better fit for your business or services.

Yes. Each subscription includes one listing on a board. If you want to promote more than one product, service, or event on the same board, you can purchase additional listings at a price set by the Board Owner. This gives you the flexibility to showcase multiple listings while keeping everything organized under one board.

You can cancel a listing subscription from your account at any time. Go to Subscriptions, find the listing you want to cancel, and click the X (Cancel) button in the Action column. Your listing will remain active until the end of your current paid subscription period, and no future charges will occur.

Yes. Payments on MemberGig are securely processed through Stripe, a trusted payment platform used by millions of businesses worldwide. Your payment information is encrypted and handled directly by Stripe, and MemberGig does not store your credit card details.

Billing and subscription questions are handled by the Board Owner, not MemberGig. Payments already made for the current billing period are non-refundable, even if you cancel early, and your listing will remain active until the end of that billing cycle. Future charges stop once you cancel your subscription. For questions about pricing, cancellations, refunds, or billing disputes, please contact the Board Owner directly, since they manage their board’s subscriptions and payments through Stripe.

You can delete your account at any time from your Dashboard by clicking your profile icon in the top right and selecting “Delete Account.” Once deleted, your profile, posts, messages, and all associated data will be permanently removed, and any active subscriptions will be canceled right away. This action is final and cannot be reversed.

MemberGig is your own branded vendor marketplace where businesses, sponsors, and community members can promote their services, products, or events within your community. Share your board link to create ongoing visibility, support networking, and business opportunities year-round.

A monetized board gives you your own branded vendor marketplace where businesses can pay a recurring monthly fee to promote their products, services, or events within your community. You set the listing price, control who gets approved, and share your board publicly or privately. Payments are processed through Stripe Connect with no upfront costs to you. MemberGig takes a 15% platform fee plus standard payment processing fees while you earn recurring monthly revenue from active listings.

A non-monetized board lets you create a vendor marketplace for your community without charging businesses to post listings. It’s ideal for increasing visibility, organizing local resources or services, supporting community engagement, and creating a valuable destination for businesses, visitors, and people within your community.

Yes, you can! When you choose to monetize your board, we'll guide you through the process of setting up a Stripe account through the board set-up process. Having a Stripe account is necessary to receive payouts and manage transactions. Stripe offers a straightforward onboarding experience, and once connected, payments are securely processed and deposited directly into your account.

Start by choosing a clear niche based on your community, industry, audience, or the types of businesses and services you want to attract. Boards tend to perform best when they focus on a specific category, industry, or interest, since visitors are usually looking for targeted resources, businesses, or opportunities. A focused niche also makes your board more valuable to vendors and sponsors looking to reach the right audience. Once your first board is established, you can always create additional boards for other niches or communities later.

When creating your board, you can choose between a public or private board. A public board is visible to anyone and can be discovered through the platform, making it easy for people to find your board and see what your community offers. A private board is not discoverable and can only be accessed through a direct link. Anyone who wants to access a private board must answer up to three screening questions you set and be approved by you before they can view the board or post. Public boards are ideal for reach and discovery, while private boards work best when you want more control over who can access your community.

Team Members let you invite up to two people to help manage your board. They can assist with any day-to-day tasks like reviewing posts, approving listings, and keeping the board organized, so you’re not doing everything yourself. Team Members have access to all board features, except account and billing management, giving you support while your sensitive information in your account stays private.

If you cancel your board, active listing subscriptions for that board will also be canceled to prevent future charges. Vendors and businesses with active listings will be notified, and your board will be scheduled for permanent deletion after 7 days. This allows time for businesses to save any important information or make other arrangements before the board is removed. After the 7-day period, the board and its content are permanently deleted.

Categories help define what types of listings are allowed on your board and keep your marketplace focused on your niche, audience, or community. When businesses create a listing, they must choose from one of your selected categories, helping keep listings organized, relevant, and aligned with your brand. For example, you might create categories like “Wellness Providers,” “Home Services,” “Local Events,” “Real Estate Services,” or “Business Resources.” Clear categories make your board easier to browse, more valuable to visitors, and more effective for businesses looking to reach the right audience.

MemberGig includes built-in tools to help you keep your board organized, professional, and aligned with your community. You can make your board private and require approval before users can view or post listings. You can remove listings or block users who don’t follow your rules, choose listing categories to help keep content relevant, and invite up to two Team Members to help manage the board. Visitors can also flag listings that may violate board or platform guidelines so issues can be reviewed quickly.

No. You can browse public boards without creating an account. However, you’ll need to sign up and become a Member to request access to private boards or to message businesses on both public and private boards.

MemberGig has two types of Members. A Member (also referred to as a Visitor) is a signed-in user who can browse boards, explore listings, save favorites, and message businesses. A Seller/Vendor is a Member who creates a listing on a board to promote their business, service, product, or event to the board's community.

If you’re interested in a listing, you can message the business directly through the platform. This allows you to ask questions, request more information, or start a conversation before visiting their website, booking page, or contacting them outside of MemberGig.

Yes. Creating a MemberGig account is free. You can browse public boards, explore listings, favorite boards, and message businesses at no cost. Some boards may require a paid subscription or approval to access or participate, depending on the Board Owner’s settings. From your account, you can manage messages, track private board requests, view joined boards, and manage your account settings at any time.

A private board is a board that can only be accessed through a direct link and approval from the Board Owner. To join, you may need to answer a few questions before your request is reviewed. Private boards are commonly used for exclusive communities, organizations, events, or groups that want to limit access to a specific audience.

Yes. You can message multiple businesses to ask questions, request more information, or inquire about their products, services, or events. Each conversation is kept separate, and you can manage your messages directly from your account.

Yes. If you decide you’d like to promote a business, service, product, or event, you can create a listing at any time by selecting “Create Post” on an eligible board. Your existing account stays the same, with additional tools added to help you manage your listing and subscription.

You can delete your account at any time from your Dashboard by clicking your profile icon in the top right and selecting “Delete Account.” Once deleted, your profile, posts, messages, and all associated data will be permanently removed, and any active subscriptions will be canceled right away. This action is final and cannot be reversed.